Refund Policy

1. Try before you pay

Every new email address gets 14 days of full access to claim, with no payment details, so you can decide before you spend anything. Because of that, payments are generally non-refundable once your plan has been activated and you've used it.

2. When we will refund you

• You paid, and we never activated your plan. You get a full refund, or we'll activate it now, whichever you prefer.
• You were charged twice for the same plan. We refund the extra payment in full.
• A problem on our side stopped you using the app for a large part of the period you paid for, and we couldn't fix it. We'll refund the unused part, or add the time back.
• Within 7 days of your first payment, if the app really doesn't work for you: ask and we'll refund the unused part in full, no arguments. This is a courtesy for first-time buyers, not a right we'll refuse later.

3. When we won't

• The plan has been running for a while and the app worked as described.
• Your account was closed for breaking the Terms of Service.
• You forgot to cancel: there is nothing to cancel, because nothing renews automatically.

4. How to ask

Message us on WhatsApp (+91 8208307045) or email help.lifeorganiser@gmail.com from the address on your account, and tell us the date and amount of your payment. We reply within 2 working days.

Approved refunds go back to the original payment method, in the same currency you paid in, through Razorpay within 7 working days (7 to 10 for international cards, depending on your bank). If you paid by WhatsApp, we refund the same way you paid. When we refund, we end your paid plan for that period, and your account becomes read-only. Your data stays safe and viewable, and you can export it.

5. Contact

Life Organiser, Aurangabad, Maharashtra 431001, India. Email: help.lifeorganiser@gmail.com.